The material presented at the April 19 meeting of Princeton ACM is based on reference 1 below. By audience request, some other readings are also listed.

1. Bondi, A. B.: Characteristics of Scalability and Their Impact on Performance. Proc. WOSP2000 (Workshop on Software Performance), 195-203, Ottawa, Canada, September 2000.
2. Hanson, C., and P. Crain: Building or Buying a Scalable Software System. Proc. CMG2000, 763-771, Orlando, December 2000.
3. Gunther, N. J.: The Practical Performance Analyst. Authors Choice Press, 1998.
4. Lazowska, Graham, Zahorjan, and Sevcik: Quantitative System Performance. Prentice Hall. (Out of print. This book is accessible in its entirety on the web at http://www.cs.washington.edu/homes/lazowska/qsp/Contents.pdf.